Dialing with a Credit Card
At the beginning of this section on calling cards, we looked at the basic procedure for using a credit card as part of a dialing location. You select the calling card, then enter the “Calling Card number” in the Change Calling Card dialog box. Calling cards to handle credit card dialing in the U.S. and other countries are installed with Windows, including a basic Calling Card via 0 that lets you dial 0, followed by the number, then your credit card.
Sometimes you need to alter the setting for one of these credit card calling cards. In particular, if you’re using a calling card with Microsoft Fax, you may need to replace the $ code (used to wait for the credit card “bong”) with a series of commas, each representing a two-second pause. Microsoft Fax does not properly handle the $ code unless your modem directly supports it, with the result that your credit card number might be omitted from the call.
To make a copy of a calling card so that it uses a comma for pauses, follow these steps:
In the Dialing Properties dialog box (Figure 3.1), click the Change button.
In the Change Calling Card dialog box (Figure 3.2), click the New button.
Give your new calling card a name, then click OK to return to the Change Calling Card dialog box, where the new card is now selected.
In Windows 95, click the Advanced button. In Windows NT, click the Rules button.
In the Dialing Rules dialog box, click the Copy From button, choose the card you want to use as a template, then click OK. This example uses the Calling Card Via 0 card.
Back in the Dialing Rules dialog box, replace the $ with four commas. Each comma represents a two-second pause. The result is shown in Figure 3.4.
Click the Close button to return to the Change Calling Card dialog box (Figure 3.2).
Enter your credit card number in the “Calling Card number” box.
Click OK to save that calling card and make it part of the current dialing location.
Changing the International Access Code
Each country has its own code to indicate that a call is being made to a number outside the country. If this access code changes, you’ll need to update the dialing properties to accommodate the new code. An easy way to do that is by adding a calling card. Here’s how:
In the Dialing Properties dialog box (Figure 3.1), click the Change button.
In the Change Calling Card dialog box (Figure 3.2), click the New button.
Give your new calling card a name, then click OK to return to the Change Calling Card dialog box, where the new card is now selected.
In Windows 95, click the Advanced button. In Windows NT, click the Rules button.
In the Dialing Rules dialog box, define the rules you want to use, such as
Same area code:
G
Long distance:
0FG
International calls:
0061EFG (where 0061 is the new international access code).
See Table 3.1 for the meaning of the E, F, and G codes, which represent parts of the actual number to be dialed.
Click the Close button to return to the Change Calling Card dialog box.
Click OK to save that calling card and make it part of the current dialing location.
Special Note: For Windows 95, Microsoft provides another way to update the international codes via the addition of a [Country Overrides] section to the Telephon.ini file in your Windows folder. The necessary settings can be found in article Q142328 (dated March 1996) in the Microsoft Knowledge Base. A utility is also expected from Microsoft to handle this.
Dialing Through a PBX
For our final calling card example, we’ll create a calling card that lets you dial long distance without first dialing 1, as many PBXs require. Use the Dialing Properties dialog box to enter the 8 or 9 or other code(s) needed to access local and long distance lines. Then create a new calling card to handle the rest of the dialing rules, like this:
In the Dialing Properties dialog box (Figure 3.1), click the Change button.
In the Change Calling Card dialog box (Figure 3.2), click the New button.
Give your new calling card a name, then click OK to return to the Change Calling Card dialog box, where the new card is now selected.
In Windows 95, click the Advanced button. In Windows NT, click the Rules button.
In the Dialing Rules dialog box, define the rules you want to use, such as
Same area code:
G
Long distance:
FG
International calls:
011EFG
Note the omission of the 1 under “Long distance calls.”
Click the Close button to return to the Change Calling Card dialog box.
Click OK to save that calling card and make it part of the current dialing location.
DIAL-UP NETWORKING
Dial-up networking (DUN) connects you to either Exchange Server or a Microsoft Mail server at your office, or to an Internet mail server.
Dial-up networking (DUN) connects you to either Exchange Server or a Microsoft Mail server at your office, or to an Internet mail server. You can even use the Internet to connect with Exchange Server — a real boon if you travel.
There are two phases to setting up DUN:
Installing DUN itself and any network protocol you need that isn’t already on your computer
Creating DUN connection settings to link you to specific network resources (Under Windows 95, these settings are called connectoids; Windows NT calls them phonebook entries.)
You may already have DUN installed; you certainly will if you’ve used any Windows 95 or Windows NT utilities to connect to the Internet. Open My Computer on your desktop. If you see an icon for Dial-Up Networking, then DUN is definitely installed.
Chances are that your system is also already configured for the network protocols you need to connect to various servers. However, just in case it isn’t, we’ll cover TCP/IP installation, because TCP/IP is the protocol used to connect with the Internet and it is also increasingly used on local area networks. You might use a different protocol, perhaps NetBEUI, to connect to a Windows NT server running Remote Access Server (RAS) for connections to a Microsoft Mail server, or IPX/SPX to connect to a NetWare server. The basic procedure for installing NetBEUI or IPX/SPX would be the same as that for installing TCP/IP, only there aren’t as many settings for those two as as there are for TCP/IP.
What You Need to Know for Dial-Up Networking
Before you get started with DUN, it pays to do a little homework. When you create a phonebook entry for Windows NT or a DUN connectoid for Windows 95, you need to know the answers to many questions about the server you want to connect to. Here’s a checklist you can use to gather this information all in one place:
You use log-on scripts to automate the connection process when the server requires you to enter a user ID and password. The Windows 95 dial-up scripting language works for both Windows 95 and Windows NT, though NT also has its own scripting language. You are not required to log on with a script; but once you have one, logging on is easier. You can either write your own script or check with the network administrator to see if one has already been written.
The IP address is the network address assigned to your computer while the computer is using the DUN connection. The IP address will be different from the address for any network adapter card installed in your computer.
DNS and WINS are techniques for locating servers on the network. You may need either a DNS or WINS server address, but not both, for any given connection. In some cases, the remote server will provide the DNS and WINS server addresses automatically.
Once you’ve gathered this information, you can start working with DUN connections. In the rest of this chapter, we cover the basic installation procedure for DUN and show you how to create DUN connections to different servers.
Configuring DUN for Windows 95
If you don’t see a Dial-Up Networking icon in My Computer, then you need to install DUN; here’s how to do it on a Windows 95 system:
In the Control Panel, choose Add/Remove Programs, then switch to the Windows Setup tab.
Select Communications, then click the Details button.
Check the Dial-Up Networking box.
Click OK, then OK again to install Dial-Up Networking.
Ask your Internet Service Provider (ISP) whether you’ll connect with Point-to-Point Protocol (PPP) or with Serial Line Internet Protocol (SLIP). If it’s SLIP, then you’ll need to follow these steps to install support for SLIP from your Windows 95 CD. Also use this procedure to install Dial-Up Scripting if your ISP requires a manual log-on through a terminal window.
In the Control Panel, choose Add/Remove Programs, then switch to the Windows Setup tab.
Click the Have Disk button.
Point to the Admin\Apptools\Dscript folder on the Windows 95 CD.
Select Rnaplus.inf from the list, then click OK.
Click the OK button to copy the manufacturer’s files from the Dscript folder.
Click the box for SLIP and Scripting for Dial-Up Networking.
Click Install to complete the SLIP and Scripting installation.
Click OK to close the Add/Remove Programs window.
Special Note: The SLIP and Scripting support files can also be downloaded from Microsoft support sites and are available as part of the Microsoft Plus! CD and the Internet Jump-Start Kit.
Installing a Network Protocol
The next step is to install the TCP/IP protocol (or another protocol if you need it) if TCP/IP is not already active on your system. You need TCP/IP mainly if you’re connecting to the Internet, though a growing number of private LANs also use it. In Windows 95, follow these steps:
In the Control Panel, choose Network.
In the Network dialog box, click the Add button. Then select Protocol and click Add again.
Under Manufacturers, select Microsoft. Under Network Protocols, select TCP/IP. Then click OK.
Special Note: If you need to use IPX/SPX or NetBEUI to access an NT or NetWare server, then choose that protocol instead of TCP/IP.
Click OK to close the Network dialog box, then restart your computer when you’re prompted to do so.
Do not configure any of the TCP/IP settings through Control Panel, Network. The defaults will do fine. We’ll make specific changes later for individual DUN connectoids.
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